Privacy Policy

SoCal Junkmen LLC ("SoCal Junkmen," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have — including specific information about our text messaging (SMS) communications.

1. Information We Collect

We collect information you provide directly to us, including when you request a quote, book a service, or otherwise contact us:

  • Name
  • Phone number
  • Email address
  • Service address
  • Details about the job or service you're requesting (photos, descriptions, notes)
  • Payment information, processed securely through our payment provider (we do not store full card numbers ourselves)

We may also automatically collect limited technical information (such as browser type or general location) when you visit our website, to help us understand how our site is used.


2. How We Use Your Information

  • To schedule, confirm, and provide the services you request
  • To communicate with you about your appointment, including confirmations, arrival updates, and receipts
  • To respond to inquiries and provide customer support
  • To send estimates, invoices, and payment reminders
  • To improve our services and website
  • To comply with legal obligations

3. Text Messaging (SMS) Terms

By providing your phone number and checking the SMS consent box on our booking form, you agree to receive text messages from SoCal Junkmen related to your appointment — including confirmations, arrival updates, and receipts.

  • Message frequency varies based on your service activity.
  • Message and data rates may apply, based on your carrier and plan.
  • You can opt out of text messages at any time by replying STOP to any message.
  • You can request help at any time by replying HELP.
  • Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors for support services (such as customer service or appointment reminders) is permitted. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. SMS consent and mobile information will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

SMS consent is not shared with any third party for marketing purposes, and is collected separately from any other consent or agreement on our website.


4. How We Share Information

We do not sell your personal information. We may share your information with:

  • Service providers who help us operate our business — for example, our scheduling/CRM software, payment processor, and SMS/email providers — solely to help us deliver our services to you.
  • Legal authorities, if required by law, subpoena, or to protect our rights or the safety of others.

5. Data Security

We use reasonable administrative and technical safeguards to protect your information. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.


6. Data Retention

We retain your information for as long as necessary to provide our services, maintain business records, and comply with legal obligations.


7. Your Rights and Choices

  • Text messages: Reply STOP to any text to opt out at any time.
  • Email: Every marketing email includes an unsubscribe link.
  • Access or deletion: You may contact us at any time to request access to, correction of, or deletion of your personal information, subject to any legal recordkeeping requirements.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion. Contact us using the information below to make a request.


8. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.


10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, contact us:

Company SoCal Junkmen LLC

Phone (714) 706-3957

Email info@socaljunkmen.com

Website socaljunkmen.com